Telecom Administration and Expense Management

Accu-Manage was designed to provide our clients with the capability to focus on strategic tasks versus dealing with the day to day billing discrepancies and management of telecom providers, contracts, and their associated services. Accu-Manage is a proactive approach to managing telecom costs. There is no doubt most organizations are getting over billed in one way, shape or form. The main reason for this is the lack of time available to existing IT Staff, as there are more and more demands placed on the IT Staff to ensure organizations have the necessary tools to conduct business and remain competitive in their respective markets. Unfortunately, the management of expenses takes a back seat to all other day to day tasks as network uptime and functionality is mission critical.

With the number of services an individual employee utilizes and the greater mobility of the existing workforce, the cost associated with individual employees is actually going up, not down. The more services an organization utilizes, the more difficult it becomes to manage those services and understand the capabilities and benefits those services provide. Understanding which provider to call for which service can be frustrating in its own right. There is no greater example of this than in the area of wireless. Service quality varies by region from each specific provider and the requirements of each individual vary by functionality needed and the area service is being provided. The knowledge required to understand the matrix of providers, plans, and equipment is enough in it’s own right. Unfortunately, most management, while having the best understanding of these services in the organization, don’t have the time to deal with the providers on a day to day basis and someone in the organization is given the task to manage these services by default, billing errors occur and costs continue increase on a monthly basis.

Accucom has developed a solution to provide this type of expertise and knowledge to clients, called Accu-Manage. Accu-Manage provides clients with the full scale services of Accu-Audit, but takes it steps further and provides monthly ongoing review of billing and services that allows for better control of costs, tracking of assets and inventory, expense reporting and budgeting, allocation of costs, invoice processing and validation ensuring contract compliance, and order process management. These preventative measures allow for services to be implemented on time, billed correctly, and priced at competitive rates.

By providing greater visibility and control of existing services, clients can ensure budgets are adhered to while proactively knowing when a service has been billed incorrectly or when there are excess charges incurred by employees. With our reporting tools, clients are able to eliminate the mundane task of having to breakout cost centers and G/L codes by hand and trying to associate services with the proper departments. By working with our clients we are able to customize and implement these items electronically versus continuing the difficult task of manually entering this information. We free valuable hours to allow valuable employees to work on more critical issues.

Accu-Manage provides clients with greater visibility, control, and knowledge of existing services and completely pays for itself! What other service provides this much benefit and provides a 100% Return on Invested Capital? None.

Contact us today to learn how we can assist you and your organization.

Outsourced Telecom Expense Management and Administration providing: