Accucom Associates was founded to fill the void in service felt by telecom customers due to job cuts and lack of customer service provided by the telecom carriers. Our services are designed to assist our clients’ corporate IT staff while reducing existing telecom costs through services ranging from recovering overcharges by the carrier to providing pricing and procurement of services.

Accucom has created a unique and specialized set of services that strictly focuses on customer satisfaction and accuracy. Through our unique approach we ensure that your organization is not overpaying for its existing services while providing independent expertise about the advantages and disadvantages of each provider.

No longer is there the need to spend countless hours of frustration and wasted time with the carriers. By partnering with Accucom, clients utilize our expertise and knowledge to make their experience with the telecommunication providers painless and more affordable.

Telecommunications Cost Reduction and Recovery Audit

The goal of Accu-Audit is to provide our clients with a detailed record of lines, services, and equipment being utilized while simultaneously reducing costs through carrier refunds, eliminating billing errors, reducing excess costs, and optimizing vendor contracts.

Telecom Administration and Expense Management

Accu-Manage was designed to provide our clients with the capability to focus on strategic tasks versus dealing with the day to day billing discrepancies and management of telecom providers, contracts, and their associated services. Accu-Manage is a proactive approach to managing telecom costs.

Telecom Project Management

Accu-Project is a project based hourly billed consultative service that focuses on specific tasks for those clients whose needs are limited in scope or require additional services that Accu-Audit and Accu-Manage do not provide.

Telecom Agency Service

Accu-Agent adds all the benefits of dealing with the telecom vendors directly while eliminating the disadvan- tages. Telecommunications strategy should include a comprehensive plan where all aspects; voice, data, wireless, web and video services fit together synergistically.