Telecom Analyst

Job Responsibilities

This position will include full life-cycle management of audit and analysis projects, serving as the key contact between Accucom & Client throughout Client engagement. The primary role is auditing Client bills to identify errors, as well as unused or underutilized services, and analyzing Client contracts and pricing. The Telecom Analyst will be the primary liason between Client and vendors, resolving any conflicts and problems that arise.

Qualifications

Professional demeanor
Team-Oriented and Self Motivated
Excellent communications skills
Excellent analytical and problem solving skills
Excellent organizational skills
Detail Oriented
Ability to Multi-task
Minimum of 1-2 years experience working with telecom billing, customer service or account retention at a major carrier
Working knowledge of telecom equipment (phone systems and networking hardware)
Working knowledge of telecommunications industry standards
Working knowledge of Customer Service Records
Experience with ACT! Contact Management
Proficiency in MS Office
College Degree preferred

Executive Administrator

Job Responsibilities

This position will be to act as administrative support to the executive team. This will include a wide array of tasks on any given day, including pricing research, assembling quotes, writing correspondence, contacting vendors, and copying bills. This position may lead to a career in Telecom Analysis or Office Management

Qualifications

Professional demeaner
Team-Oriented and Self Motivated
Excellent communications skills
Excellent analytical and problem solving skills
Excellent organizational skills
Detail Oriented
Ability to Multi-task
Minimum of 1-2 years experience working with telecom billing, customer service or account retention at a major carrier
Working knowledge of telecom equipment (phone systems and networking hardware)
Working knowledge of telecommunications industry standards
Working knowledge of Customer Service Records
Experience with ACT! Contact Management
Proficiency in MS Office
College Degree preferred